Frequently asked questions

Yes. Every paid Trace plan includes a 14-day trial. You add a card at checkout, but you are not charged until the trial ends.

Yes. Quote Dashboard includes a 7-day trial with no card required. Sign up with your verified email and start pricing parts right away. Quote Widget includes a 7-day trial. You add a card at checkout, but you are not charged until the trial ends.

Your quotes, parts, and settings stay saved and you can still view them. Uploads, new quotes, and sending or exporting quotes pause until you add a payment method. Choose a plan in billing.asytra.com to restore full access.

Yes. Both products are available now with self-serve checkout. Start a Trace trial or start a Quote trial. Manage your subscriptions from billing.asytra.com.

Your first annual invoice is 11 months of the monthly rate (1 month free). Renewals bill the full 12 months. You can switch between monthly and annual from billing.asytra.com.

No. There are no setup fees on Starter and Pro. Custom plans may include implementation services depending on scope, priced into the agreement.

Yes. Each product is billed separately so you only pay for what you use. Manage both from billing.asytra.com.

Yes. Upgrade or downgrade at any time from billing. Upgrades take effect immediately; downgrades apply at the next billing cycle. Your data is preserved when you switch.

Each Quote plan includes 1 user; extra users are $10/user/month on Dashboard. If several estimators work in parallel, add seats from billing.

No. Trace runs on AI credits for content generation. Quote runs on customer quote volume. The two meters never overlap.

Visa, Mastercard, and American Express via Stripe. Custom Trace plans can be invoiced annually on request.

All plan changes, add-ons, invoices, and cancellation live in billing.asytra.com. Data is preserved when switching plans; downgrades take effect at the next billing cycle.

Measure balloons a PDF drawing, records measured values on the print, and exports a first-article report, including an AS9102 Form 3-compatible characteristic sheet. See the Measure overview.

No. Measure stands on its own. It shares the same company login, so if you already use Trace Pro or Quote, Measure is included for your users.

Measure is included with Trace Pro and every Quote plan, for every user, at no extra charge. Companies without those plans can start free, with usage limits, by requesting access during early access. Details are on Measure pricing.

Yes, on Trace Pro. Every user on Pro gets Measure for first-article inspection from PDF drawings, at no extra charge. Trace Starter does not include Measure.

Yes. Every user on a Quote Dashboard or Widget plan gets Measure for first-article inspection from PDF drawings, at no extra charge.

Yes, on Trace Pro and Quote. Measure access follows your seats, so each extra user you add to those plans can also use Measure. Extra seats are billed as usual.

AI features pause; nothing is charged automatically. You can buy a prepaid top-up pack (credits never expire) or wait for your monthly allowance to reset. Manual entry is always free and has no limits.

Yes for most teams: instructions, assembly photos, and documents are typically small. Video and 3D model uploads (Pro and above) use more. If you need more room, contact us about a Custom plan.

Yes. Widget-only plans can configure shop settings and manage widget quote requests. The Dashboard is needed for unlimited internal quoting and deeper quote management.

Design-for-Manufacturability analysis: Quote reviews the uploaded part and flags features that are expensive or hard to machine (thin walls, deep pockets, tight tolerances) with suggested fixes. It is an optional add-on for +$30/month on either plan.

Yes. Both plans include MCP access, which lets AI tools your team already uses call Quote and price STEP files using your rates and shop settings. Create a key under Advanced, MCP in your Dashboard and paste the setup for your tool. Quotes run through MCP are counted monthly against an allowance shown on that page, and every call appears in Recent Activity. MCP is for your own users and agents; to let visitors price their own parts, use the Widget. See MCP Setup.

Extra customer quotes are $1 each: your widget keeps running, and you only pay for the overage you actually use.

Integration options (ERP, MES, and other systems) are available on Custom Trace plans. Contact us to discuss your setup.

Email support is included on all plans (response within one business day via the contact form). Custom Trace plans add priority support, onboarding, and personalized training. Documentation lives in the Trace docs and Quote docs.